FSA Mission, Vision and Values
Family Service Association of Toronto (FSA) helps people dealing with a wide variety of life challenges. For over 90 years, we have been assisting families and individuals through counselling, community development, advocacy and public education programs. Our services are available to everyone who lives or works in Toronto.
Our mission:
Strengthened families and individuals in just and supportive communities.
Our vision:
To be the leader in strengthening families* and communities, to be innovative, dynamic and fully involve people from diverse populations.
*A family consists of two or more people, whether living together or apart, related by blood, marriage, adoption or commitment to care for one another.
Our Anti-Oppression Policy
FSA Toronto is committed
to a policy of anti-oppression on the basis of ethnicity,
language, race, age, ability, gender, sexual orientation, income, political
or religious affiliation in all aspects of its operation and at all levels
of the agency.
Read our policy in HTML or PDF
format.
Whom we serve:
We serve families, individuals and communities living in the City of Toronto, and especially those who are marginalized and disadvantaged and who lack access to family support services due to barriers such as income or discrimination based on ethnicity, language, race, age, ability, gender, sexual orientation, political or religious affiliation.
Our values:
We will always put clients and communities first and strive for excellence in service delivery. We will promote diversity, learning, volunteerism and leadership development with our staff and those who use our services. We are committed to working in a caring, open and collaborative manner. We will be accountable for the effective use of our human and financial resources.
What we seek to accomplish:
- Increased access and participation in the community, especially for those who are marginalized, disadvantaged or oppressed because of barriers such as income or discrimination.
- Increased competence and confidence that enables individuals, couples and families to handle life transitions, enjoy effective personal relationships and meet the needs of their family members.
- Relationships free of violence and communities that do not tolerate abuse.
- Strong communities capable of meeting their needs and achieving the common good.
- Knowledge and skills in the community about how to strengthen families and community.
- Public policy framed in social and economic justice.
